Refund & Cancellation Policy

• Orders once placed and confirmed cannot be canceled.

• For services canceled before the commencement date, a refund may be issued. The eligibility and amount of the refund will be determined based on the terms of the service agreement.

We only entertain refund requests for missed items or damaged snack boxes. If you receive a snack box with missing items, please contact our support team immediately.

If you believe you are eligible for a refund, please reach out to our support team within 24 hours of receiving the snack boxes at [email protected].

Our team will assess your request and, if approved, initiate the refund process.

Refunds may take 3-4 business days to reflect in your account, depending on your bank or payment provider.

Refunds will be processed using the original payment method. If the original method is not available, an alternative method may be used.

Items marked as “Finale Order” are not eligible for refunds.